Name: New London Garage Doors
Address: 2 Roseway St, New London, CT, 06320, US
Telephone: 1-860-351-1666
Price range: $$
Rating: 4.9

Question 1

How quickly can you fix my noisy operation?

Accepted Answer

In most cases, we can diagnose and fix noisy garage door operation the same day or next day. Common causes include worn rollers, loose hardware, or need for lubrication—all of which our technicians can address quickly. For New London Garage Doors customers, we offer priority scheduling and next-day service availability. Call us at 1-860-351-1666 to schedule your garage door repair.

Question 2

What causes noisy operation in garage doors?

Accepted Answer

Noisy garage doors are typically caused by: worn nylon or metal rollers that need replacement, loose nuts and bolts on the track and hinges, lack of lubrication on springs and moving parts, unbalanced doors putting strain on the opener, or worn-out opener components. Our technicians perform a comprehensive inspection to identify the exact cause and provide the most cost-effective solution. Learn more about our maintenance services.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes! New London Garage Doors offers flexible financing options for new garage door installations. We partner with leading financing providers to offer competitive rates and payment plans that fit your budget. Many customers qualify for 0% interest for 12 months on approved credit. Contact us to discuss your options and get pre-approved before your installation.

Question 4

How long does a garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours from start to finish. This includes removing the old door, installing the new door and hardware, programming the opener, and testing all safety features. Complex installations with custom doors or additional features may take longer. We always provide a time estimate before beginning work.

Question 5

What is included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes: lubricating all moving parts, tightening hardware, inspecting springs, cables, and rollers, testing door balance, checking and adjusting safety sensors, testing auto-reverse function, inspecting weatherstripping, and cleaning tracks. We also provide a written report of our findings and recommendations. Read our maintenance value analysis to learn why annual service is a smart investment.

Question 6

Do you service all garage door brands?

Accepted Answer

Yes, New London Garage Doors services all major garage door brands including LiftMaster, Chamberlain, Genie, Craftsman, Wayne Dalton, Clopay, Amarr, and more. Our technicians are trained and certified to work on any residential garage door system. We also stock common replacement parts for quick repairs.

Question 7

What should I do if my garage door won't open?

Accepted Answer

First, check if the opener is receiving power and if the remote batteries are fresh. Try the wall button to rule out remote issues. Check if the door is locked or if the emergency release has been engaged. If the door still won't open, do not attempt to force it—this could cause injury or damage. Call New London Garage Doors at 1-860-351-1666 for professional emergency garage door repair.

Question 8

How often should I have my garage door serviced?

Accepted Answer

We recommend professional maintenance at least once per year for residential garage doors. If your door sees heavy use (more than 4 cycles per day), consider twice-yearly service. Regular maintenance extends the life of your door and opener, prevents unexpected breakdowns, and ensures safe operation. New London Garage Doors offers annual maintenance plans at discounted rates. Contact us to enroll.

Question 9

What areas do you serve?

Accepted Answer

We serve all of New London County, CT including Norwich, Groton, Waterford, East Lyme, Old Lyme, Mystic, Stonington, Ledyard, Montville, and Colchester. View all service areas.

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